Website Use:  Disclaimer of warranties and limitations of liability: 

The documents on this site are provided “as is” and may include technical inaccuracies or typographical errors.  All information contained in this website is for information purposes only.  We use reasonable efforts to include accurate and up-to-date information on this website; we do not, however, make any warranties or representations as to its accuracy or completeness.  We periodically add, change, improve, or update the information and documents on this website without notice.  We assume no liability or responsibility for any errors or omissions in the content of our website.  Your use of this website is at your own risk.  Under no circumstances and under no legal theory shall we, our suppliers, or any other party involved in creating, producing, or delivering this website’s contents be liable to you or any other person for any indirect, direct, special, incidental, or consequential damages arising from your access to, or use of, this website or any other site accessed through this site. 

You are prohibited from copying, distributing, modifying, or using the information on this website for business purposes without the consent of Urban Chef Outfitters, L.L.C..

User Submissions are not privileged:  You and any other party that visits this site and its contents, with intentions to submit information from this site to its owner or any other party may not transmit or post anything that may be deemed to be unlawful, threatening, libelous, defamatory, obscene, pornographic, or any other material that would violate the state laws of Arizona and the state that you, the visitor, reside.   * Visitors of this website are prohibited from using information for SPAM and TELEMARKETING purposes.

General:  If you breach any of these terms, your use of this website and/or any business with Urban Chef Outfitters  is automatically terminated and you must leave this site immediately.

* Urban Chef Outfitters may at any time revise these terms by updating this posting.
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                                                                                TERMS & CONDITIONS OF SALE

Revised 08/07/2016 (Ver.1.2)

I understand ALL SALES ARE FINAL & by purchasing these items I am accepting these terms & conditions. I agree to be liable for all fees related to this transaction.

Returned Check Fee $25, balance must be paid within 7 days of notice or late fees and finance fees maybe assessed.

ALL KNIVES SHOULD BE CONSIDERED SHARP. All tools & knives must be used with CAUTION & only for their intended purpose. Urban Chef Outfitters, L.L.C. is hereby released from all liability in case of an accident, as these products will be used under conditions beyond our control. All clothing, aprons, & shoes offer no implied protection from flames, chemicals, or hot liquids.

Urban Chef Outfitters, L.L.C. is a distributor only. Products sold by Urban Chef Outfitters, L.L.C. are not manufactured by Urban Chef Outfitters, L.L.C . Products may however, be covered by each manufacturers' warranty. Customer acknowledges that they shall have recourse only under such warranties & only against the manufacturer of the product. Urban Chef Outfitters, L.L.C. makes no warranties, expressed or implied, including warranties as to merchantability or as to the fitness of the merchandise for any use other then defined. Under no circumstances shall Urban Chef Outfitters, L.L.C. be liable for economic losses directly or indirectly, or any incidental or consequential damages of any kind suffered by the purchaser in connection with the furnishing, performance or use of the purchased merchandise.

In all circumstances Urban Chef Outfitter’s maximum liability, if any, is limited to the purchase price of the product which gives rise to this claim. Urban Chef Outfitters, L.L.C. shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Urban Chef Outfitters, L.L.C. shall not be liable for third party claims. Any disputes shall be resolved within Maricopa County & interpreted according to Arizona law. You also agree not to bring any legal actions against Urban Chef Outfitters, L.L.C., more then 30 days after the date of delivery.

Urban Chef Outfitters has no affiliation with any institution, other then as a supplier of uniforms, knives and accessories. We do not accept Financial Aid.

Urban Chef Outfitters, LLC reserves the right to make substitutions without notice.

Prices are subject to change.

In the event Urban Chef Outfitters, L.L.C. is compelled to commence legal action or place an account for collections, Urban Chef Outfitters, L.L.C. may add its reasonable cost of collections to the unpaid balance. These fees include, but are not limited to, court costs, finance fees, and the value of the time spent to resolve the matter.

Severability: If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, & the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid & enforceable under applicable Arizona law.

All Sales are Final, No Refunds or Returns.

Shortage or Damage: Urban Chef Outfitters must be notified of any shortage or damage within 5 DAYS of receipt.

Limited Exchange: An exchange may be made for the same item only, within 5 DAYS of receipt, at the sole discretion of Urban Chef Outfitters. No exchange will be made without your Order Receipt and Invoice.
     • Item must be in the ORIGINAL PACKAGING with ALL LABELS ATTACHED. (Packaging must not be torn.)
     • Item must be resell-able, must not have been worn, and in NEW CONDITION. (Unused and Unwashed.)
     • Items that smell of cigarette smoke or any strange odor, will not be exchanged.
     • Exchanged items may incur additional shipping costs.
     • NO Exchange on Embroidered, Custom or Special Ordered Items.

Delivery: Most orders are delivered to the customer at the location where the order was placed, unless noted. Students will be notified to pickup their orders at the school, unless alternate arrangements have been made. Delivery times vary. Each customer will be contacted by telephone, e-mail or by a combination of the two, a maximum of three times. Items maybe shipped directly, for an additional cost (actual shipping costs plus insurance). If we are unable to contact the customer, Item will be stored for a period of 90 days. After 30 days, storage fees maybe incurred no greater then $25.00 per month. Items that are not picked up within 90 days become the sole property of
Urban Chef Outfitters, L.L.C.. Items will not be released until all fees are paid in full.

Warranty Info: Merchandise under warranty must be accompanied by the original Sales Order / Order Receipt and Invoices. The manufacturer, not Urban Chef Outfitters, L.L.C., will be held responsible for defective merchandise. The Customer is required to pay the shipping cost of all returned goods, not
covered by the manufacturer. All products are subject to manufacturer inspection and review process. Warranty is limited to replacement or repair for defective goods.

Warranty does not cover normal wear, improper washing, improper sizing, damage caused by neglect or misuse, alterations, re-sharpening, failure to follow manufacturer’s directions & product care guidelines, or failure to perform normal maintenance, (The warranty does not cover damage caused by dropping the knife or using the knife to chop bones or other non-food items).
     Uniforms and Garments: The warranty covers the garment for a period of 30 days, from time of delivery, from manufacturing defects.
     Knife Manufacturer Warranty (Mercer, Messermeister, Victorinox): A limited lifetime warranty against manufacture defects, in
     craftsmanship & materials.
     All other items have a 30 day limited warranty from manufacturer defects.

     Klogs-USA shoes: One year limited warranty, from original order date, from manufacturer defects.